Privacy Policy

Last updated: July 11, 2026

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information that you provide directly to us when you use Vtline services. This includes:

• Account Information: Email address, username, and password when you create an account.
• Transaction Data: Details about the virtual numbers you purchase, including country, service type, and transaction history.
• Communication Data: Messages you send us through customer support, feedback forms, or other communication channels.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our virtual number services
• Process your transactions and send you related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations and protect our rights

3. Data Security

We take the security of your data seriously and implement industry-standard security measures:

While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee the absolute security of your data.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Account Closure: You can close your account at any time by contacting support.

6. Children's Privacy

Vtline is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

7. Data Privacy

Sensitive personal information is protected using encryption where applicable and restricted access controls..

• We do not sell your personal information. Your information may only be shared with trusted service providers, including our payment partner, where necessary to provide our services, comply with legal obligations, or prevent fraud.
• We retain your information only for as long as necessary to meet legal, regulatory, security, and operational requirements, after which it will be securely deleted or anonymized where appropriate.
• By using our services, you acknowledge and consent to the collection, processing, storage, and use of your personal information as described in this Privacy Policy.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy

It is your responsibility to review these policy periodically for updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We will respond to all requests within 30 days.